Customers, of course, should always have their Power Card or computer use card with them, but sometimes they don't have it and log on to a computer anyway.
They can print from a computer using our customer copy card. If a customer asks to print and they have logged in without a card in hand, they will need to send the print job using our customer copy card's number in the Pharos "to print" window. Please do not give out the number; instead, enter the number yourself. The customer can, with your help, add money to the card and print.
If they have already sent the job using their own number, they will need to re-send it using ours.
Please let me know if you have any questions about this.
I appreciate everyone's flexibility and patience as we all learn this new system.
John
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