FLIP Kit Return Policy Update from Fred Schumacker

Hello all.

 

This is just a reminder that you should check each returned FLIP Kit to ensure that the book belonging to it is returned in good condition.  The book is considered the essential component of the FLIP Kit, and customers who do not return the book or who return it damaged should be assessed the replacement cost recorded in the Millennium system.  Please remember to check each returned FLIP Kit to make sure it includes the book before checking the item in.  If/when you need to charge a customer for a FLIP Kit book’s replacement, be sure you contact the customer with the information and note the conversation in the customer record. 

 

If you have any questions or concerns, please contact the Circulation Administration Department (832-393-2222 – option 3) or your local LA Supervisor for assistance.

 

Thanks.

Fred Schumacher