Customers, of course, should always have their Power Card or computer use card with them, but sometimes they don't have it and log on to a computer anyway.
They can print from a computer using our customer copy card. If a customer asks to print and they have logged in without a card in hand, they will need to send the print job using our customer copy card's number in the Pharos "to print" window. Please do not give out the number; instead, enter the number yourself. The customer can, with your help, add money to the card and print.
If they have already sent the job using their own number, they will need to re-send it using ours.
Please let me know if you have any questions about this.
I appreciate everyone's flexibility and patience as we all learn this new system.
John
Saturday, February 10, 2007
Holds cover sheet
The cover sheet for the items to be placed on hold is on the desktop of the reference terminal on the children's side (that is, facing the reservation station).
When circ staff check in items on hold for customers, I'd like for the reference staff person present to print the cover sheets. It should only take a few minutes. The date should be ten days from the day the holds arrive.
The little receipt slips with the customers' names should be removed before they are put on the hold shelf.
Thank you all for your help with this.
John
When circ staff check in items on hold for customers, I'd like for the reference staff person present to print the cover sheets. It should only take a few minutes. The date should be ten days from the day the holds arrive.
The little receipt slips with the customers' names should be removed before they are put on the hold shelf.
Thank you all for your help with this.
John
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