HPL Express - Southwest

The following is from the Remote Reference blog:

Pick-up & OPAC location limit has been added to the catalog; you can place holds for patrons using this location
Location:HPL Express Southwest
6400 High Star, 77074 (Inside Southwest Multi-Service Center)
Phones:Main - 32660; Manager - 32662; Fax - 32661(direct transfer is possible; main number is for the public)
Hours: Monday 9-6; Tuesday 10-8; Wednesday 9-6; Thursday 10-8; Friday 9-6; Saturday 9-5; Sunday Closed
Equipment & Services:15 laptops for computer classes
2- 42" LCD monitors for gaming, video reference, digital storytime, community events postings, movies, phonics and reading programs, etc...
3 bilingual Early Literacy Stations (educational computer workstation that provides accessibility to information and quality education to children pre-school age through the third grade)
30 public access computers including 3 Macintosh Computers
5 laptops for checkout (for on-site use)
Computer reservation paging system
Free wireless Internet access
Humana Wellzone kiosk
Printing and copying services
Self Check Out units
Video & instant messaging reference services
Programs & Events
Computer Classes, Monday- Thursday, 12-1 p.m.Open Computer Lab; Monday- Thursday, 1-2 p.m.
Evening Computer Classes; Tuesday and Thursday, 6-8 p.m.
Rosetta Stone Computer Lab; Tuesday, Wednesday, Thursday, 4-6 p.m.
Learning Express Computer Lab; Saturday, 12-2 p.m.Children's Storytime; Monday-Thursday, 12-12:30 p.m.
Children's Phonics Reading Program, Monday-Thursday, 12:30-1 p.m.

Defibrilator video

There is a VHS video in the break room about the Lifepak 500 defibrilator that will soon be installed here. Esther, Franklin, Doug and I have all had training in using the defibriliator and this video is not a substitute for that training, but I would like for everyone to watch it so you are familiar with it and how it works.

Thank you!
John

Thank you!

Today marks one year since I became your manager. Thank you all for all you do every day that has made this a wonderful year.

And, of course, you all have my very best wishes for a happy holiday season!

John

Customer survey week

Team,

Here's a reminder about customer survey week that Mike posted on the Central blog based on an e-mail from Greg. Confused? Don't be. It's pretty straightforward.

Thanks!
John

Here is information from Greg Simpson on customer surveys.

It is that time of year again – time for our Customer Survey. Actually, the time for the Customer Survey was in October, but here we are.

The Survey will be conducted beginning this Sunday, December 9^th, and will run through the close of business Saturday, December 15^th.

There will be both hard-copy and online versions of the survey, in English and Spanish. We would like to drive as many customers as possible to the online version and would appreciate your help in encouraging customers to use that as the first option.

Staff from the Public Services team will ensure that the correct signage is placed out and desks have surveys.

Your job is to encourage as many customers as possible to fill out the survey. Please note that Greg indicates they would prefer customers to do the online version.

Early December notes

• First a big thank you to everyone for pitching in and helping with Telephone Reference and circulation during Central's closure on Monday.
• Remember the systemwide holiday party on Friday, December 14th at the George R. Brown Convention Center. I have guest tickets available for $10.00 each. I also have raffle tickets for $1.00 each.

Thanks!
John

Telephone Reference - November 30th

The Julia Ideson Building will be closed on Friday, November 30th at 1 p.m. We have been asked to cover Telephone Reference that afternoon. I'll put the two TR desks on that day's schedule.

Thanks!
John

Mini-Grant

COMS has awarded Scenic Woods a mini-grant for $2000 for environmental books for children. Woo-hoo!

I have a copy of our entry if anyone would like to see it.

John